Refund and Returns Policy

Shipping and Handling: At LeatherTo, we take pride in offering worldwide shipping services to ensure our exceptional products reach your doorstep, no matter where you are. Our commitment to providing a seamless shopping experience is reflected in our shipping and handling practices:

  1. Worldwide Shipping: We extend our shipping services to customers around the globe, making it convenient for you to enjoy our premium products regardless of your location.
  2. Fast Processing: We prioritize efficiency and aim to process and dispatch your order within 4 to 5 business days. This ensures that your purchase reaches you swiftly and in a timely manner.
  3. Exact Delivery Time: As soon as your order is confirmed, we will provide you with the precise delivery timeline. This allows you to anticipate the arrival of your package and plan accordingly.

Return Policy: We value your satisfaction and want to ensure that your experience with LeatherTo is exceptional. If for any reason you are not entirely satisfied with your purchase, our comprehensive return policy is designed to provide you with peace of mind:
Returns Contact Email: returns@leatherto.com

  1. 14 Days Return: We believe in the quality of our products and want you to feel confident in your purchase. Should you wish to return, we offer a generous 14-day window from the date of delivery.
  2. Hassle-free Returns: Initiating a return or exchange is hassle-free. If you does not receive product according to description, please contact our customer service team. They will guide you through the process, making sure your experience remains convenient and straightforward.
  3. Customer’s Responsibility: Kindly note that while we strive to offer a seamless return process, customers are responsible for covering the associated delivery charges. This policy ensures that we can continue providing exceptional service and products.
  4. Eligibility Criteria: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Returns that do not meet these criteria may not be accepted.
  5. Change of Mind: Please note that returns due to a change of mind or preference are not applicable. We encourage customers to carefully consider their choices before making a purchase.
  6. Defective or Damaged Items: If you receive a defective or damaged item, please contact our customer service team immediately. We will work swiftly to resolve the issue and provide you with a suitable solution.

We are committed to your satisfaction and aim to provide you with the best possible shopping experience at LeatherTo. Should you have any questions or concerns about our shipping or return policies, please don’t hesitate to contact our dedicated customer service team. Your feedback is invaluable to us as we continuously improve and enhance our services.

Thank you for choosing LeatherTo for your premium leather needs. We look forward to serving you again in the future.